REPORT A CLAIM
How to Report a Claim
Report claims to Raphael and Associates as soon after the loss as possible while information is fresh.
Use any of the following methods 24 hours a day, 7 days a week:
Telephone
Internet
Fax
888.902.5701
Regular Mail
To Be Included in Your Claim:
Claims should be reported with a completed Loss Acord form. At a minimum, please include:
- Policy number
- Policyholder contact information – name, phone number, address, email
- Agent contact information – name, phone number, address, email
- Detailed description of the loss
An adjuster will be assigned to the claim, and after reviewing the information provided, will make personal contact.
Please note: It is our preference that claims of a serious nature are phoned into NARS. This allows us to escalate the loss immediately.
Have questions? Talk to one of our agents.
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© 2026 Park Shield, LLC; Nothing on this website constitutes an offer, inducement, or contract of insurance. This material is only intended for licensed insurance agent and producer use. This is not intended for business owner or insured use. If you are not a licensed agent or producer, please disregard this communication. Park Shield, LLC dba Park Shield Insurance Services: CA License 6004994 and Praxis Insurance Associates, LLC dba Praxis Insurance Agency, LLC: CA License 0L64661. All Rights Reserved
Park Shield, LLC acts as a managing general agent, managing general underwriter, or program administrator, as applicable, and is a licensed insurance producer where required by law. Insurance products are offered only in jurisdictions where authorized. Coverage is issued by licensed insurance companies. Not all products or services are available in all states.